Phase 1: Basic Computer

• Hardware & Software Basics
• Windows Operating System
• Typing Practice & Internet Basics
• File Formats: .docx, .xlsx, .pptx, .txt
• Shortcuts: Ctrl+C, Ctrl+V, Ctrl+Z, Alt+Tab
• Outcome: Basic computer understanding 

Phase 2: Internet Skills

• Web Browsing & Email Usage
• PDF Handling & Scanning
• Cyber Safety & DigiLocker
• File Formats: .pdf, .jpg, .png, .zip
• Shortcuts: Ctrl+T, Ctrl+W, Ctrl+Shift+T
• Outcome: Online work capability

Phase 3: e-Mitra Portal

• SSO Login Process
• Bill Payments & Certificate Services
• Government Services Handling
• Platforms: .gov portals, web systems
• Shortcuts: Ctrl+P, Ctrl+S
• Outcome: Portal handling skills

Phase 4: Document Handling

• Scanning & Uploading Documents
• Image Resize & PDF Merge/Split
• eSign Process
• Tools: PDF tools, image formats
• Shortcuts: Ctrl+E, Ctrl+Shift+N
• Outcome: Document management

Phase 5: Payments

• UPI & Wallet Usage
• Receipt Generation
• Transaction History Management
• Platforms: Payment apps
• Shortcuts: Ctrl+R, Ctrl+D
• Outcome: Payment handling skills 

Phase 6: Practical Training

• Live Form Filling
• Bill Processing
• Customer Handling
• Practice on Real Scenarios
• Shortcuts: F5, Ctrl+F
• Outcome: Real work experience 

Phase 7: Business Setup

• e-Mitra ID Setup
• Center Setup & Working
• Earning Methods & Growth
• Customer Handling & Expansion
• Shortcuts: Basic shortcuts revision
• Outcome: Self business setup 

Note 1:

Basic computer knowledge and Hindi/English typing skills are recommended for this course. Students with these skills will perform better; otherwise, performance may remain average.

Note 2:

Students who do not have these skills can learn them before or alongside the course.

Note 3:

After course completion, students will be sent for field practice. For this, additional time commitment will be required.